Koala Childcare Centres

For the Best Start in Life

Priority of Access

The Director will determine if there are vacancies in the centre and follow the guidelines in relation to priority of access.

The order of priority is as follows:

Priority 1 – a child at risk of serious abuse or neglect.

Priority 2 – a child of a single parent who satisfies, or of parents who both satisfy, the work/training/study test under section 14 of the A new tax system (Family Assistance) Act 1999.

Priority 3 – any other child.

Within these main categories priority should also be given to the following children:

  • Children in Aboriginal and Torres Strait Islander families;
  • Children in families which include a disabled person;
  • Children in families on low incomes;
  • Children in families from culturally and linguistically diverse backgrounds;
  • Children in socially isolated families; and
  • Children of single parents.

There are some circumstances in which a child who is already in a child care service may be required to leave the service. Where a service has no vacant places and is providing child care for a child who is a Priority 3 under the Priority of Access Guidelines, the service may require that child to leave the child care service in order for the service to provide a place for a higher priority child, but only if:

  • The person who is liable to pay child care fees in respect of the child, was notified when the child first occupied the child care place that the service followed this policy, and
  • The service gives that person at least 14 days notice of the requirement for the child to leave the child care service.

Priority will also be given to families who either live and/or work/or study within the area of the service. If circumstances change for any family after enrolment, the family will not be required to relinquish their place, however a re-assessment of their childcare arrangements may be sought. Non working/non studying parents may be required to change their booked days to assist access for working/studying/training parents. Two weeks notice of the change will be given. On enrolment:

If there are vacancies, the Centre Director will provide a detailed enrolment form which needs to be completed by the parent/guardians prior to the child attending the service.

A $100 booking fee will be required at the time of enrolment which will be allocated against the first weeks fees. This fee is non refundable should the booking be cancelled prior to commencement.

An interview time will be arranged for the parent/guardians to discuss the individual needs of their child and to go through the enrolment form to ensure it has been fully completed. The Centre Director will also go through the services policies and ask for an acknowledgement slip to be completed, indicating that parent/guardians are aware of all centre policies.

  • If there are no vacancies, the child will be placed on a waiting list outlining the days required, the child's name and date of birth, and a contact telephone number of the parent/guardian.
  • If the child is enrolling in the funded kindergarten program, a letter will be provided to the parent/guardian outlining that the child will be receiving their year of funded kindergarten.